Frequently Asked Questions (FAQ)

1. How can I enter the raffle?

To enter, simply purchase a raffle entry for your chosen shoe size. The minimum entry is $1 per size. You can enter up to 10 times per size, increasing your chances of winning!

2. When will I be notified if I win?

Winners will be notified via email once the raffle ends. Be sure to check your inbox!

3. What happens if the shoe size I want is sold out?

If the size you’re interested in is sold out, you can enter a different size or wait for future raffles.

4. Can I enter the same size more than once?

Yes, you can enter up to 10 times for each shoe size.

5. How do I know if the raffle is still open?

If the stock is sold out, the “Enter Raffle” button will change to “Raffle Closed” in red, indicating no more entries are being accepted.

6. Is my entry refundable?

All entries are final and non-refundable once submitted, except in cases where the raffle slots aren’t filled within 30 days. In that case, all entries will be refunded.

7. Can I change my raffle entry once it’s submitted?

Unfortunately, once you’ve entered the raffle, you cannot change your entry.

8. What is the shipping process?

After the raffle closes and the winners are notified, please allow 7-10 business days for order processing. Once processed, we’ll ship the product to you via ground shipping to ensure the fastest and most affordable delivery possible.

9. How does SNKSTKS ensure the sneakers are authentic?

At SNKSTKS, we pride ourselves on delivering only authentic, high-quality sneakers to our winners. Here’s how we ensure authenticity:

• Trusted Sourcing: We source sneakers exclusively from trusted partners, authorized retailers, and verified members of the sneaker community.

• Expert Verification: Every pair undergoes a thorough in-hand inspection by experienced authenticators, checking details such as stitching, materials, and craftsmanship.

• Advanced Technology: We use tools to validate product codes, RFID tags, and other identifiers against official sneaker databases.

• Commitment to Quality: In the rare case a pair doesn’t meet our standards, we take immediate action to provide a replacement or resolution.

You can trust SNKSTKS to deliver sneakers that are 100% authentic every time!