Winner Protection Policy

At SNKSTKS, we value the trust our participants place in us. To ensure an exceptional experience for our raffle winners, we’ve established the following protections:

Authenticity Guarantee

We are committed to delivering 100% authentic sneakers to every winner. Our sneakers are sourced from trusted retailers, suppliers, and verified networks within the sneaker community. Each pair undergoes a rigorous verification process, including expert inspection and advanced authentication technology.

Secure Shipping

Your prize will be shipped using secure and reliable methods to ensure it arrives safely. We use trusted carriers, provide tracking information, and require delivery confirmation for added peace of mind.

Prize Replacement or Refund

In the rare event your prize does not meet our high standards for authenticity or condition, we will take action to make things right. Winners are eligible for a replacement pair (if available) or a full refund of their entry fees for that raffle.

Timely Delivery

We aim to process and ship all prizes promptly after the raffle ends. While shipping times may vary based on your location, you can expect updates throughout the delivery process.

Dedicated Support

Our team is here to assist you with any questions or concerns. If you encounter an issue with your prize, our support team will work with you to resolve it quickly. Simply reach out to us through our customer service portal.

At SNKSTKS, your confidence in our platform is our top priority. When you win, you can rest assured you’ll receive the sneakers you’ve been waiting for—authentic, high-quality, and hassle-free.